Clear delivery information for every order.
K9NE delivers to eligible addresses throughout Sri Lanka using selected delivery partners.
Order Processing
Orders are prepared after payment or order confirmation. Made-to-order and custom-printed products may require additional preparation time.
Estimated Delivery
Delivery estimates are shown during checkout or confirmed after your order is processed.Delivery Charges
The applicable delivery charge is displayed during checkout or confirmed before the order is dispatched.
Cash on Delivery
Cash on Delivery may be available for eligible orders and locations. An accurate address and active telephone number are required.
Tracking and Delivery Updates
When tracking is available, the details may be shared by WhatsApp, email or SMS. Delivery times can be affected by weekends, public holidays, promotional periods, severe weather and courier delays.
Check your delivery details carefully.
K9NE is not responsible for delays caused by incomplete addresses, inaccessible telephone numbers or incorrect information supplied at checkout.